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SCR #820 · Revision Request

SCR820  Operator Real-Time Messaging During Emergency

Approved sponsor AEP / CenterPoint posted 2021-12-23 ercot.com
ReasonAddresses current operational issues; Market efficiencies or enhancements
Created2022-01-13
Approved2022-11-03
Summary
This System Change Request (SCR) builds on the ERCOT Hotline communication process by developing a web-based (e.g., Google Chrome; Microsoft Edge) platform supporting Real-Time, bi-directional, “Send-Review” messaging between ERCOT Operators and Transmission Operators (TOs) during emergency event coordination. The tool will support one-to-one or one-to-many communications. The Messaging System will log and store communications so that parties can stay current during the emergency event and for review subsequent to the emergency.
Timeline